Book notes: Delivering Happiness by Tony Hsieh

Delivering Happiness by Tony Hsieh book summary.

Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh

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Synopsis: In this, his first audiobook, Tony Hsieh – the widely admired CEO of Zappos, the online shoe retailer – explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand.

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